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Help Desk

 
 
Douglas Help Desk:  External callers: (605) 923-0032
                                       Internal callers: Ext. 4357 (HELP)
 
 
 
* Check the "How to's" first in case it answers your questions/issues!
 
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     How to Submit an IT Help Ticket by E-mail:

[applicable for District k12.sd.us accounts]

 

         1.  To:  Send to [email protected]

         2.  Subject:  Highlight your tech problem.

         3.  Body:  

              a. Summarize your problem. 

              b. Include the last five numbers of the Douglas property number found below
                   the barcode on the white label affixed to the device, if applicable.


Douglas Number

 

         4.  Attachments:  (Optional) Use a screen shot of a problem report in your email
               body or attached as a file. 

         5.  Send:  Send the E-mail.