Submit IT Help Ticket by E-mail:
Complete Steps 1-3 & 5 as required fields/steps; Step 4 is optional.
1. To Line. Send your request for help E-mail to Help.Douglas@k12.sd.us
2. Subject Line. This must be filled out. Use the Subject line to highlight your tech problem;
3. Body. Use the body of the E-mail to summarize your problem. The body should include the last four numbers of the Douglas property bar-code number found on the white label affixed to the device.
4. Attachments. Attachments such as a screen shot of a problem report can be included in your E-mail body and will be incorporated into the ticket generation.
5. Send. Send the E-mail.